Responsible Gaming

Gaming Should Be Entertainment

At Donegal Donkeys, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and always set limits before you start playing.

Age Verification

In Ireland, you must be at least 18 years of age to gamble legally. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, or if gambling is illegal in your jurisdiction, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing losses by gambling more to recover money lost
• Gambling with money intended for bills, rent, or other essentials
• Hiding your gambling habits from family, friends, or partners
• Lying about the amount of time or money spent gambling
• Feeling anxious, irritable, or restless when trying to cut back or stop
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Gambling as a way to escape problems or negative emotions
• Borrowing money to fund gambling activities
• Neglecting work, education, family, or social activities due to gambling
• Unsuccessful attempts to control, cut back, or stop gambling

Self-Help Tools & Features

Most responsible online casinos, including those we affiliate with, offer tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're prepared to lose over a set period
• Reality Checks: Receive periodic notifications during gaming sessions reminding you how long you've been playing
• Time-Out/Cool-Off Period: Take a break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling accounts

We encourage you to use these tools proactively. Speak to customer support if you need assistance setting up any of these features.

Support Organizations in Ireland & Abroad

If you're struggling with gambling, professional help is available. Please reach out to one of these organisations:

Ireland

• Problem Gambling Ireland: www.problemgambling.ie – Free, confidential support and counselling services
• Gamblers Anonymous Ireland: Support groups and peer assistance across Ireland

United Kingdom

• GamCare: www.gamcare.org.uk – Free confidential support and counselling
• GamStop: www.gamstop.co.uk – National self-exclusion scheme for online gambling
• National Problem Gambling Clinic: Specialist NHS treatment service

Other Regions

• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

If You Need Help

If you or someone you care about is struggling with gambling, please don't hesitate to seek professional support. There is no shame in asking for help – problem gambling is a recognised condition, and treatment and support are available.

Reach out today to one of the organisations listed above. Your wellbeing matters.

Get in Touch

If you have any questions about responsible gaming or need further information, please contact our support team. We're here to help.